Effective date: 13 July 2026 · Last updated: 13 July 2026
MiamiNuts (“we”, “us”) is operated by [PLACEHOLDER: legal entity name — sole proprietorship to be confirmed], Indore, Madhya Pradesh, India. This policy explains what personal data we collect when you use miaminuts.com, why, and the rights you have under Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000.
What we collect
- Order details: your name, shipping address, phone number and email — needed to deliver your order and send updates.
- Payments: processed entirely by Razorpay. We never see or store your card, UPI or banking details on our servers.
- Analytics: Google Analytics 4 and Meta Pixel set cookies/identifiers and record pages visited, device type and approximate location, to help us understand and improve the store.
- WhatsApp: if you opt in or message us first, we use your number to answer questions and send order updates.
- Support messages: emails, form submissions and chat you send us.
Why we use it (and your consent)
We process your data to fulfil and deliver orders, send order updates, answer support queries, prevent fraud, meet tax and legal obligations, and improve the site. By placing an order or submitting a form, you consent to this processing for these purposes. Marketing messages are sent only with a separate opt-in, and you can withdraw consent at any time by writing to us — withdrawal does not affect processing already done or data we must keep by law.
Who we share it with
We never sell your personal data. We share only what each partner needs to do its job:
- Razorpay — payment processing (their own privacy policy applies to payment data)
- Shiprocket and its courier partners — name, address, phone for delivery
- Google (Analytics) and Meta (Pixel) — pseudonymous analytics and ad-measurement data
- Hostinger — our hosting provider, where site data resides
- Government or law-enforcement authorities where the law requires it.
Cookies
Essential cookies run the cart and checkout and cannot be switched off. Analytics and advertising cookies (GA4, Meta Pixel) are used as described above; you can block or delete them in your browser settings — the store will still work.
How long we keep data
Order and invoice data is kept as long as Indian tax and company law requires (typically up to 8 years). Analytics data follows the retention settings of Google and Meta. Support messages are kept while your query is open and for a reasonable period after. On a valid erasure request we delete data we are not legally required to keep.
Your rights (DPDP Act 2023)
You may ask us for: a summary of your personal data and how it is processed; correction or updating of inaccurate data; erasure of data we no longer need to keep; and you may nominate a person to exercise these rights on your behalf. To exercise any right, email our Grievance Officer below. You may also complain to the Data Protection Board of India if you are unsatisfied with our response.
Security & children
The site runs on HTTPS, payment data never touches our servers, and access to order data is restricted. The store is not directed at persons under 18; minors should use it only with a parent or guardian.
Grievance Officer
[PLACEHOLDER: Grievance Officer name]
Email: [PLACEHOLDER: grievance email, e.g. grievance@miaminuts.com]
Address: [PLACEHOLDER: registered address], Indore, Madhya Pradesh
We acknowledge complaints within 48 hours and aim to resolve them within 15 days.
Changes
We may update this policy; the “last updated” date above will change and material changes will be highlighted on this page. Questions: contact us.